SafeBet IQ fires personalised, multi-channel interventions the moment AI detects a risk signal — WhatsApp, SMS, email, or in-platform. Every message logged. Every outcome tracked.
Configure one or multiple delivery channels per intervention type. Each message is personalised, compliant, and fully audited.
Instant, personalised messages delivered directly to the player's phone with read receipts and response tracking.
Rich-format emails with embedded resources, self-exclusion links, and full audit trail for compliance.
Short, direct messages for time-sensitive interventions when players are mid-session on mobile.
Pop-up notifications and banners displayed directly within the gaming interface at the moment of risk.
Six distinct trigger types ensure interventions fire on the signals that matter — not noise, not guesswork.
Automatically trigger when a player's AI risk score crosses configurable thresholds (e.g., 65+, 80+).
Flag players who exceed healthy session lengths — 2 hours, 4 hours, or custom casino-defined limits.
Detect rapid loss accumulation within a session and intervene before the spiral deepens.
Alert when players make multiple deposits in short windows — a key chasing-losses signal.
AI detects sudden changes in bet sizing, game type, or visit frequency that signal problem behaviour.
Compliance staff can manually trigger interventions after reviewing player profiles or customer interactions.
A fully automated pipeline from AI detection to player contact — with compliance built in at every step.
The SafeBet IQ engine continuously monitors all active player sessions, scoring behavioural signals in real time.
When a player's composite risk score or specific trigger condition is met, the intervention engine activates.
A tailored, empathetic message is generated from your template library and delivered across the configured channel.
Player response, read status, and follow-up actions are captured and stored in the compliance audit trail.
SafeBet IQ captures the complete lifecycle of every intervention — trigger reason, message content, delivery timestamp, player response, and follow-up outcome. Regulators get a transparent, tamper-evident audit trail on demand.